News for 'air india'

Air India banks on artificial intelligence to cut call centre costs

Air India banks on artificial intelligence to cut call centre costs

Rediff.com20 Jun 2024

Air India's use of artificial intelligence (AI) has had a huge impact on the airline major's call centre volumes and the technology integration has reduced costs by 100 times, a senior company executive said on Wednesday. The airline launched its own chatbot AI.g, earlier known as Maharaja, in May 2023. The chatbot has answered approximately two million queries since its launch, handling 93 per cent of customer inquiries without needing to pass them on to call centre agents, said Sathya Ramaswamy, Chief Digital and Technology Officer, Air India.

Over 50 held as T'gana's EAGLE Force hits Nigerian cartel's India Ops

Over 50 held as T'gana's EAGLE Force hits Nigerian cartel's India Ops

Rediff.com29 Nov 2025

Telangana's anti-narcotics wing, the EAGLE Force, conducted a multi-state operation against a Nigerian drug cartel, resulting in over 50 arrests and the seizure of narcotics worth Rs 3.5 crore.

Aravali hills' new definition risks Delhi weather, water security: Experts

Aravali hills' new definition risks Delhi weather, water security: Experts

Rediff.com5 Dec 2025

Experts warn that a new government definition of the Aravali Hills, accepted by the Supreme Court, could lead to environmental degradation and expose Delhi and surrounding regions to harsher weather and drought conditions.

Not Delhi, but this Indian city tops pollution chart: Report

Not Delhi, but this Indian city tops pollution chart: Report

Rediff.com6 Dec 2025

Noida, Bahadurgarh, Delhi, Hapur, Greater Noida, Baghpat, Sonipat, Meerut and Rohtak joined Ghaziabad among the 10 most polluted cities, the report by think tank Centre for Research on Energy and Clean Air said.

Lucknow Fiasco: Uthappa Takes Umpires To Task

Lucknow Fiasco: Uthappa Takes Umpires To Task

Rediff.com18 Dec 2025

What baffled Uthappa, who was on commentary duty, was not the decision to call off the game, but the delay in arriving at it.

Arjun-Elavenil clinch 10m air rifle gold!

Arjun-Elavenil clinch 10m air rifle gold!

Rediff.com23 Aug 2025

Earlier, the Indian trio of Babuta, Rudrankksh Patil, and Kiran Jadhav had clinched the team gold in men's 10m Air Rifle event.

'Pollution Has Been Reduced To A Blame Game'

'Pollution Has Been Reduced To A Blame Game'

Rediff.com1 Dec 2025

'Most pollution boards across the country have unused funds. There is practically no reason why pollution should not be a political priority.'

'India Is Staring At Dementia Epidemic'

'India Is Staring At Dementia Epidemic'

Rediff.com21 Nov 2025

'10 million Indians are currently living with dementia, and the number is expected to double by 2036.'

India's selective with flying rights: IndiGo CEO rebuts Emirates

India's selective with flying rights: IndiGo CEO rebuts Emirates

Rediff.com31 Oct 2025

'India is giving selective traffic rights wherever it makes sense to allocate those traffic rights.'

'Venezuela's Current Leaders Gave Maduro As A Trophy To Trump'

'Venezuela's Current Leaders Gave Maduro As A Trophy To Trump'

Rediff.com8 Jan 2026

'Trump had done a deal with the current regime minus Maduro. The current regime is giving Trump entry into Venezuelan oil. They are obeying him and doing whatever he says.' 'They are happy because they have saved their heads by sacrificing only two, Maduro and his wife. Thousands of Venezuelan military leaders would have been jailed or killed in American action had Maduro stayed in power.'

India-Russia to co-produce country's first passenger aircraft

India-Russia to co-produce country's first passenger aircraft

Rediff.com28 Oct 2025

India and Russia have agreed to jointly produce a twin-engine narrow-body passenger aircraft for short-haul flights, marking a significant step in their strategic ties. Hindustan Aeronautics Ltd (HAL) and Russia's Public Joint Stock Company United Aircraft Corporation (PJSC-UAC) have signed an agreement for the production of SJ-100 aircraft in India.

Economic activity remained upbeat in Nov

Economic activity remained upbeat in Nov

Rediff.com23 Dec 2025

Overall economic activity continued to hold up in November with demand conditions remaining robust, thanks to strengthening urban demand, but manufacturing and rural demand showed some signs of deceleration even as services remained strong, according to an article on the State of the Economy written by Reserve Bank of India (RBI) officials in the central bank's December bulletin.

Op Sagar Bandhu: Another C-130J deployed, Mi-17s on standby in Colombo

Op Sagar Bandhu: Another C-130J deployed, Mi-17s on standby in Colombo

Rediff.com30 Nov 2025

The Indian Air Force has stepped up its efforts to assist Sri Lanka in the wake of Cyclone Ditwah, deploying aircraft and helicopters for relief operations and evacuation of stranded citizens under Operation Sagar Bandhu.

Air India-Vistara merger gets conditional nod from Singapore

Air India-Vistara merger gets conditional nod from Singapore

Rediff.com6 Mar 2024

Singapore's competition regulator CCCS on Tuesday said it has given conditional approval for the proposed merger of Air India and Vistara, more than a year after the announcement of the deal. This was one of the key approvals required for the transaction. The merger of Vistara with Air India under a deal, wherein Singapore Airlines will acquire a 25.1 per cent stake in Air India, was announced in November 2022. Vistara is a joint venture between Singapore Airlines and Tata Group.

Curbing air access is like shooting yourself in foot: Emirates president

Curbing air access is like shooting yourself in foot: Emirates president

Rediff.com9 Jun 2025

Restricting air access to foreign carriers by not granting them more bilateral rights is akin to shooting yourself in the foot, as air transport is a wealth multiplier for India's economy, Emirates President Tim Clark said during a press conference held on the sidelines of the annual general meeting of the International Air Transport Association.

IND-SA 4th T20I called off as smog engulfs Lucknow

IND-SA 4th T20I called off as smog engulfs Lucknow

Rediff.com17 Dec 2025

The fourth T20I between India and South Africa was called off on Wednesday owing to poor visibility after a dense layer of smog engulfed the Ekana Stadium raising serious questions about BCCI's scheduling of matches in northern part of India during peak winter month.

Air India plane hits luggage tractor at Pune airport

Air India plane hits luggage tractor at Pune airport

Rediff.com17 May 2024

A Delhi-bound Air India flight had to abort its take-off and was later cancelled after it hit a luggage tractor trolley while taxiing for departure at the Pune airport, airline sources said on Friday.

Kremlin Didn't Know About Modi Gesture

Kremlin Didn't Know About Modi Gesture

Rediff.com5 Dec 2025

The Russians have termed Putin's visit to India, his first to this country since the outbreak of the Russia-Ukraine war, as 'Druzhba Dosti', which means 'friendship' in Russian and Hindi respectively.

Did Air India divert scheduled flight to ferry cricketers, DGCA wants to know

Did Air India divert scheduled flight to ferry cricketers, DGCA wants to know

Rediff.com3 Jul 2024

Aviation regulator Directorate General of Civil Aviation (DGCA) has sought a report from Air India on reports that an aircraft that was to operate a scheduled flight has been deployed for flying out the Indian cricket team from Barbados, according to officials.

IndiGo Crisis: 'Truth Has Not Been Told'

IndiGo Crisis: 'Truth Has Not Been Told'

Rediff.com10 Dec 2025

'They are saying that there is a pilot shortage which is not correct, but if it was true, did they suddenly come to know this on December 5?' 'If they didn't have crew, why did they seek approval for a winter schedule? To get the approval, the operator has to show crew strength and also a buffer of crew available.' 'If they had a crew crunch, why did they ask for extra flights? Or was it something else that made them so sure that they would get away with this exemption and bans?'

'A good wicket to bat on...' Jansen rubs salt into India's wounds

'A good wicket to bat on...' Jansen rubs salt into India's wounds

Rediff.com24 Nov 2025

Conversations might have been different if Pant got his execution right: Jansen

Pak announces flight route changes ahead of India's tri-series exercise

Pak announces flight route changes ahead of India's tri-series exercise

Rediff.com26 Oct 2025

The Pakistan Airports Authority (PAA) has announced changes in flight routes for Karachi and Lahore, citing operational safety reasons. The move is speculated to be linked to anticipated military exercises by India.

US report claims Pak 'military success' during May 7-10 conflict

US report claims Pak 'military success' during May 7-10 conflict

Rediff.com20 Nov 2025

The report describes the Pahalgam terror attack orchestrated by Pakistan as 'deadly insurgent attack that killed 26 civilians in India's contested Jammu and Kashmir region.'

Sindoor: Pakistan Air Force Was No Match For IAF

Sindoor: Pakistan Air Force Was No Match For IAF

Rediff.com29 Aug 2025

'Operation Sindoor had three objectives.' 'One, destroy the Lashkar-e-Taiba headquarters at Muridke and the Jaish-e-Mohammed headquarters at Bahawalpur.' 'Second, deter and defend any counterstrike by Pakistan.' 'And third, if they persist, demonstrably deliver counterforce punishment.' 'All of the three boxes, the IAF checked,' points out Shekhar Gupta.

Chaos at B'desh embassy as VHP, Bajrang Dal protesters clash with police

Chaos at B'desh embassy as VHP, Bajrang Dal protesters clash with police

Rediff.com23 Dec 2025

Security was increased outside the Bangladesh High Commission in Delhi due to a planned protest by the VHP and Bajrang Dal regarding attacks on Hindus in Bangladesh.

Air India Express cabin crew call off strike; no sacking of staffers

Air India Express cabin crew call off strike; no sacking of staffers

Rediff.com10 May 2024

Both parties will discuss the issues and there will be a meeting again on May 28, he said.

Apple clinches all-time revenue record in India during September quarter

Apple clinches all-time revenue record in India during September quarter

Rediff.com31 Oct 2025

iPhone maker Apple hit an all-time revenue record in India during September quarter, marking a strong growth streak in the world's second largest smartphone market where the tech titan has been deepening retail footprint and local manufacturing.

AI 171 crash victims' families sue Boeing, blame fuel cutoff switch

AI 171 crash victims' families sue Boeing, blame fuel cutoff switch

Rediff.com18 Sep 2025

The lawsuit has compensatory and punitive damages against the defendants for the wrongful deaths of four passengers on flight 171, US-based law firm The Lanier Law Firm said in a statement.

Searching for loo, AI Express flier tries to open cockpit door; held

Searching for loo, AI Express flier tries to open cockpit door; held

Rediff.com22 Sep 2025

The matter was reported to the relevant authorities on landing and is currently under investigation, the airline said.

IndiGo, Air India plan to buy 170 wide-body planes

IndiGo, Air India plan to buy 170 wide-body planes

Rediff.com25 Apr 2024

In little over a year, Air India and IndiGo have announced plans to purchase up to 170 wide-body planes as they bet on ambitious expansion and efforts also continue to make India a global aviation hub. Also, the two carriers' orders usher in European aircraft maker Airbus into the country's wide-body space, which has traditionally been dominated by US major Boeing. If narrow-body aircraft orders of Air India, IndiGo and Akasa Air are added to the list, the order book is well over 1,200 planes and that too in less than 14 months or since February 2023.

Pranjali Dhumal claims 25m pistol gold in Deaflympics

Pranjali Dhumal claims 25m pistol gold in Deaflympics

Rediff.com24 Nov 2025

Pranjali Dhumal won gold in the women's 25m pistol event -- her third medal in the Deaflympics, in Tokyo, on Monday.

5500-strong pilots group seeks judicial probe into AI plane crash

5500-strong pilots group seeks judicial probe into AI plane crash

Rediff.com24 Sep 2025

The Federation of Indian Pilots (FIP) has urged the government to order a judicial probe into the Air India Dreamliner crash that killed 260 people, alleging that the ongoing investigation is "compromised" and should be halted.

Why Is Lung Cancer Rising Among Non-Smokers?

Why Is Lung Cancer Rising Among Non-Smokers?

Rediff.com3 Dec 2025

Lung cancer is the most prevalent cancer among Indian men, accounting for 11 per cent of all cancer cases.

Pepper-spray protestors linked to radical group: Delhi police

Pepper-spray protestors linked to radical group: Delhi police

Rediff.com26 Nov 2025

Delhi Police claim protesters arrested at India Gate for using pepper spray on officers are linked to the banned Radical Student Union and displayed banners of a slain Maoist leader.

896 Balls, One GOAT: Inside Kolkata's Messi Fan Zone

896 Balls, One GOAT: Inside Kolkata's Messi Fan Zone

Rediff.com11 Dec 2025

Between 9 and 13 December, the Argentina Football Fans Club of Kolkata is turning Aikatan, a cultural hub just a short walk from Salt Lake Stadium, into a full-blown Messi fan zone, drenched in Argentina's blue and white.

Simranpreet is ISSF World Cup Final champion!

Simranpreet is ISSF World Cup Final champion!

Rediff.com7 Dec 2025

In the qualification round 21-year-old Simranpreet, who had won a silver at the World Cup in Lima earlier this year, shot 585, while Esha tallied 585 to finish fifth and fourth respectively and make the final.

AI 171 crash: SC seeks govt, DGCA replies on 'fair, expeditious' probe plea

AI 171 crash: SC seeks govt, DGCA replies on 'fair, expeditious' probe plea

Rediff.com22 Sep 2025

The Supreme Court has raised concerns about the preliminary report on the Air India crash and has asked for a more independent and thorough investigation.

'Pak's arms shopping spree post Op Sindoor concerning'

'Pak's arms shopping spree post Op Sindoor concerning'

Rediff.com27 Nov 2025

Vice Admiral K Swaminathan highlights concerns over Pakistan's arms procurement and China's growing assertiveness in the Indian Ocean Region.

PIX: How India Ended Mighty Australia's Reign

PIX: How India Ended Mighty Australia's Reign

Rediff.com30 Oct 2025

Jemimah Rodrigues struck a sensational century as hosts India reached the ICC Women's World Cup Final with a magical run-chase against Australia

Air India's rise could impact 3 Gulf hubs: Saudia

Air India's rise could impact 3 Gulf hubs: Saudia

Rediff.com7 Jun 2024

Air India (AI)'s rise could be at the expense of three "super-connector" hubs - Doha in Qatar, and Dubai and Abu Dhabi in the UAE - as the Indian passenger would any day prefer direct flights of their national airline that is providing excellent on-time service, Arved von zur Muehlen, chief commercial officer of Saudia Airlines, said on Thursday.